Customer Reviews

Reviews of Fitzwilliam Arms Hotel

The Fitzwilliam Arms Hotel is committed to ensuring that every one of our guests, whether staying in the hotel or simply enjoying a meal or night out in one of our bars or restaurants, has an enjoyable stay – read what our customers have to say about our hospitality below:

Rotherham MBC – Scores on the Doors

Rotherham MBC inspected the Fitzwilliam Arms Hotel for a range of Food Hygiene Standards including – 

• Structural Compliance
• Compliance with Hygiene
• Confidence in Management

…..ultimately awarding them a 4 Star Rating in their “Scores on the Doors” standard. See full details of this Award at

Our customer reviews

We also receive a large number of “Thank You” cards from our customers who have held Special Celebrations (or just had an excellent hotel stay) at the Fitzwilliam Arms

To All the staff at Fitzwilliam Arms Hotel

Thank you so much for everything you have done for me, going to miss you all so much, best hotel by far thank you

Love from Abby room no 25 xx

To Emma + the team at the Fitzwilliam!

Thank you for all your hard work in making our wedding extra special! We had a great day. All the staff worked hard.

From Joanne and Matt fox and family xxx

Thank you so much to everyone that helped my dad after his fall. It’s really appreciated

Lots of love from Louise + family

To Emma + all staff

Thank you dearly for hosting our special day! The day & night was fantastic and went wonderful, thank you again

Davis Sadowski-boyle & Mr Helen Sadowski-boyle

Just a short note to thank you and your staff for your thoughtful considerations and help during my stay over the last four weeks. After working in a total muck hole, in the atrocious weather, snow, freezing fog, rain and returning looking like I had just escaped from the Addams family basement, the piping hot shower, warm room and a hot meal were a godsend.

In the morning after a wonderful long sleep, a full English breakfast served by your helpful chef and a chit chat with the ladies on duty, this set me up for another day down the salt mines. Please pass on my compliments to all concerned, again many thanks for a most enjoyable stay, be lucky, Tony Levy.

-A review from a long-stay customer at the hotel – working in Rotherham

To Maria & all staff

We would like to thank you all, for making our wedding on 15th October, such a memorable day. For your fantastic service throughout the day & evening. The food was superb and the feedback from all our guests was brilliant, a wonderful day we will always remember. Rob & Dot Hammond xx

-A “Thank You” card received from a newlywed couple as thanks for making their Wedding Day Celebrations a memorable day

To Maria & Gareth,

Thank you very much for allowing Ash’s Birthday Bash on New Yrs Day. I really appreciated it with it xmas, new yr & a really busy time. Best wishes from Amal (Ash’s mum) x

-A “Thank You” card received from a mother and father for making their son’s birthday celebrations unforgettable

To Gareth & Maria,

Thanks ever so much for the setting of the room and the buffet. It was truly a memorable night. Thanks again Daz

-A “Thank You” card received for an excellent room setting and buffet

Dear Carol,

My husband & I would like to thank you and your staff for the enjoyable time we spent here, nothing was too much trouble to endure and stay was very pleasant. Thanks again

Yours sincerely, Elizabeth, David Garden
PS Staff gratuities enclosed

-A “Thank You” card received September 2012 for good, friendly service

Why not book a special event at the Fitzwilliam Arms and sample our excellent hospitality for yourself…